After a new kitchen? Before you begin, there are some important questions you should be asking your designer.
From project coordination and costs to timelines, KBB journo Laurie Davidson has compiled the key queries you should ask your kitchen designer…
Can you show me previous projects?
Asking to see your designer’s portfolio prior to you bringing them on board is key, so you can see previous projects they’ve completed and get an understanding of whether they’re the right person for the job. “By doing this you’ll gain a clear idea of their design style and capabilities,” says Charlie Smallbone, founder of Ledbury Studio.
“Ask about any challenges they faced during those projects and how they overcame them. This can give you a sense of their problem-solving skills and whether they can handle any potential obstacles that might come up during your kitchen renovation.”
What would you recommend for my kitchen?
Once you have a clear idea of your budget and some of the factors you want to include, it’s wise to talk to your kitchen designer so you can bat ideas around and benefit from their experience. They’ll likely know about the latest technology in appliances or whether there’s a better way you could save space or add storage. They should also be able to tell you more about the materials and surfaces you’re choosing, with advice on the pros and cons, from countertops to cabinetry.
“Ask designers which surfaces they prefer and why,” suggests Oliver Webb, director at Cullifords. “If it’s a big kitchen design chain, be careful not to be pushed into products that head office wants the designers to push – instead, make sure you are given all the options available to allow you to find the right material and style for you.”
Are you able to coordinate and oversee the project from design to installation?
It’s important to know what your designer can and cannot undertake for you, and what you as the client will be responsible for. “If you don’t feel entirely confident, then commissioning the services of a local architect or interior designer would be wise,” says Clare Pascoe of Pascoe Interiors.
“While these services will be an extra cost, chances are your experienced specialist will guide you seamlessly through the process past many (potentially far more costly) pitfalls along the way. Plus, designers are often able to negotiate preferential rates from kitchen suppliers – so you may just get both kitchen and specialist for the same budget!”
What are the costs?
You may have a figure in your head that you’re prepared to spend, but it’s wise to find out if there’s any way you can save money and where the costs are going to be. “It may be you’re designing a kitchen that’s not for your forever home, and want to know what sort will yield the best retail value,” says Rebecca Nokes, design director at John Lewis of Hungerford. It’s also good to know what your designer charges – do they charge for their design service, for example, or is it a free service where the designs can only be viewed in store?
“It’s useful to be able to take your designs home to discuss with others, plus your supplier should feel confident enough in their product to allow you to compare prices with other suppliers before expecting you to come to a decision on who to buy from,” says Clare.
Does the price include installation?
“In terms of budgets, all final prices should include installation,” says Rebecca. “However, if you’re configuring a new space – for example turning your old dining room into a kitchen or installing a kitchen in an extension – then you’ll need to consider extra building costs on top of your kitchen design and installation.”
How long will it take for my kitchen to be fitted?
The timeline and project management are important aspects to discuss. “Ask your designer for a rough estimate of how long the project will take and any factors that might affect this timeline,” advises Charlie. “Also, understand who will manage the contractors, delivery of materials, and any unexpected issues that may arise.”
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